This document sets out the policy of JUNGLE COMMERCE and its related entities in relation to the protection of the privacy of personal information and is made in compliance with JUNGLE COMMERCE' obligations under the Privacy Act 1988 (Privacy Act) and the Australian Privacy Principles (APPs).
This policy applies to any individuals about whom JUNGLE COMMERCE currently holds, or may collect in the future, personal information.
The purpose of this policy is to inform such individuals about:
‘Personal information‘ or ‘Personally Identifiable Information‘ is information or an opinion, whether true or not,about an individual whose identity is apparent or can be reasonably identifiable. Information may or may not be recorded in material form in order to be classified as personal information.
Examples of personal information includes any information where a person is reasonably identifiable, such as:
This policy also refers to ‘sensitive information‘. Sensitive information is a category of personal information and its information about a person's:
Information that is not personal information where JUNGLE COMMERCE has removed any reference to an individual so that the person cannot be reasonably identifiable from the information. JUNGLE COMMERCE can use this information for its own purposes and for commercial gain.
JUNGLE COMMERCE collects personal information in a number of ways in the course of conducting its business, including when it is:
Where reasonable and practicable, JUNGLE COMMERCE will collect personal information directly from the person and inform them of the collection. However, in some circumstances we will collect personal information through service providers, agents or publicly available sources (e.g. internet directories etc).
The types of personal information we collect, and hold includes:
Indirect personal data collection occurs as a result of direct customers utilising our services to fulfil requests for their customers.
The types of personal information we collect, and hold includes:
We hold personal information we collect in a database typically residing within the country or region of origin:
If JUNGLE COMMERCE receives personal information it did not request, and JUNGLE COMMERCE determines that it would not be permitted to collect this information under the APPs, JUNGLE COMMERCE will destroy or de-identify the information as soon as practicable.
We collect personal information of our direct customers for purposes including to enable us to provide our services to clients, to contact and communicate with clients, employees, suppliers and other third parties, for internal record keeping and for marketing. We may also use personal information we collect for associated secondary purposes where the person to whom it relates could reasonably expect its use or disclosure.
Direct and Indirect Customer data is held as long as service agreements are in place and until such time the client wishes their information to be de-identified.
JUNGLE COMMERCE does not collect sensitive information about individuals.
JUNGLE COMMERCE is not required to comply with the Privacy Act when handling the personal information of its employees if the personal information is directly related to:
This means that the APPs do not apply to JUNGLE COMMERCE when it handles current or past employee records for something that is directly related to the employment relationship. JUNGLE COMMERCE is also not required to grant its employees access to their personal information held by JUNGLE COMMERCE under the Privacy Act, although it may have an obligation to disclose certain employee records under other legislation.
We may use or disclose personal information that we collect for its primary purpose (e.g. providing our services to clients and related activities ancillary to the provision of logistic related services) or for related secondary purposes that a person would reasonably expect us to use or disclose that information (e.g. where we provide your details to a third party to assist us in the provision of our services to you).
Otherwise, JUNGLE COMMERCE will not use or disclose personal information to third parties without the consent of the individual to whom it relates unless the disclosure is:
JUNGLE COMMERCE will take all reasonable steps to ensure that personal information is stored in a manner that reasonably protects it from misuse, unauthorised access, modification or disclosure. JUNGLE COMMERCE does not guarantee that personal information cannot be accessed by unauthorised third parties. Where personal information is no longer required for the purpose for which it was obtained, we will take reasonable steps to destroy or de-identify this information.
JUNGLE COMMERCE will grant someone access to their personal information, or correct personal information,as soon as possible once a request has been made. All requests should be made in writing, either by post or email, to:
Attn: CIO info@jungle.app 1300 145 039 PO Box 332 Morningside 4170
JUNGLE COMMERCE is not required to provide access to personal information if:
Complaints that JUNGLE COMMERCE, its employees, its agents or third parties have breached this policy should be made in writing by post or email to JUNGLE COMMERCE, to the above address.
JUNGLE COMMERCE deals with all complaints through an internal process. We will assess your complaint and respond to you within a reasonable period of time. Any subsequent action in relation to a complaint will depend on individual circumstances.
This policy is not intended to create contractually binding obligations upon JUNGLE COMMERCE.